This essay is a brief summary on customer care relations Strategies to enhance good and efficient customer support through development of a help desk to be able to have a right attitude...

This paper is meant to describe the eight elements comprising TQM: 1. Ethics 2. Integrity 3. Trust 4. Training 5. Teamwork 6. Leadership 7. Recognition 8. Communication

This essay looks at the things Exelon does to promote a company’s ethics such as determining whether the company is meeting the shareholder and employee requirements, legal requirements...

Toyota is a leading manufacturer of motor vehicles which has developed its strategic objectives which ensures its competitiveness in the market. They have been able to achieve their...

What is Total Quality Management ? Total Quality Management is a process which emphases that quality should be managed into the system. It should always be oriented towards the achievement...