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Key Elements of the Total Quality Management

This paper is meant to describe the eight elements comprising TQM: 1. Ethics 2. Integrity 3. Trust 4. Training 5. Teamwork 6. Leadership 7. Recognition 8. Communication

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language english
wordcount 1481 (cca 4 pages)
contextual quality N/A
language level N/A
price free
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Preview of the essay: Key Elements of the Total Quality Management

Total Quality Management is a management approach that originated in the 1950's and has steadily become more popular since the early 1980's. Total Quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs. The culture requires quality in all aspects of the company's operations, with processes being done right the first time and defects and waste eradicated from operations. To be ...





... and teamwork go hand in hand. Lack of communication between departments, supervisors and employees create a burden on the whole TQM process. Last but not the least, recognition should be given to people who contributed to the overall completed task. Hence, lead by example, train employees to provide a quality product, create an environment where there is no fear to share knowledge, and give credit where credit is due is the motto of a successful TQM organization.
Essay is in categories

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Economics
 / 
Management
 / 
Quality Management
 / 

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Engineering
 / 
Technology
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Comments
Princess R.

TQM is a prevalent management model which is being used by most organizations in the world.

The TQM discussed in this work is workable and doable.




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